I help you manage your helpdesk, both by phone and online. For example, technical customer service for online platforms and learning environments. I am also involved in migrating content management systems and transferring content (pages). I check for bugs and design errors in the CMS, so that the new website functions as optimally as possible.
I also work on making PDFs accessible and provide hourly estimates. This way, customers know what costs they have to take into account for making their PDFs accessible.
Swink is celebrating its 18th anniversary today. Just like for a human being, the journey to your 18th birthday is a voyage of discovery. For us as a company, that meant many changes over those 18 years.
More and more organizations need to do “something” about accessibility. At first, this can be as intimidating as Mount Everest is for a mountaineer. Because there is a lot involved. For example, how do you get the organization on board? Accessibility is therefore a long-term process. It's like a marathon. As a marathon runner and digital accessibility researcher, I happen to have experience with both. Put on your running shoes, and I'll take you through the marathon process of accessibility.